The Most Important Thing You Should Know About Us
“We are deeply honored to have been awarded and featured by esteemed organizations and publications. But at the end of the day, it is our commitment to excellence, integrity, willingness to go the extra mile, and the quality of our relationships that distinguish us just as much. Perhaps it is these qualities, along with courage, the ability to see possibilities, to laugh, adapt and grow that define us all.”
— Stress Relief Expert & Author, Susie Mantell
Welcome!
Whatever prompted you to visit us today, we hope you’ll find just what you’re looking for.
Relax Intuit™ LLC is a small, highly creative, and highly ethical provider of stress management techniques and resources from award-winning author and stress-relief facilitator, Susie Mantell. We published her acclaimed guided imagery meditation audiobook titled, Your Present: A Half-Hour of Peace. In May of 2020, we proudly present Susie Mantell’s greatly expanded, Your Present: A Half-Hour of Peace, 2nd Edition Revised and Expanded, including 3 soothing guided meditations, and “30+ Quicktips & Simple Soothers.” In today’s complex world, our wish is to offer gentle, effective, affordable mind-body stress reduction techniques and strategies for you to discuss with your personal health care professionals to determine if they may be beneficial for you.
We respect, and we share, each customer’s hope for prompt, courteous service.
We make every effort to meet, and exceed, your wishes for Customer Care. Our products are thoughtfully created and exquisitely packaged, including our gold award seal on each copy. Our goal is to provide uniquely effective, highest quality respite — An oasis from stress in its many forms.
Relax Intuit™ LLC operates with strict adherence to anti-spam policies, and respect for the privacy of our clients. We hope that you, and all those you care for, will find soothing comfort in stress reduction expert Susie Mantell’s, Your Present: A Half-Hour of Peace, 2nd Edition Revised and Expanded.
At Relax Intuit™ LLC, Our Work is About Possibilities — Ours and Yours.
We are deeply honored to have been awarded and featured by esteemed organizations and publications. But at the end of the day, it is our commitment to excellence, integrity, willingness to go the extra mile, and the quality of our relationships that distinguish us just as much. Perhaps it is these qualities, along with courage, the ability to see possibilities, to laugh, adapt and grow that define us all. Work is an extension of who we are. It is our experience that when capable, honorable individuals work to grow their businesses while supporting the benefit of others — everybody wins. We make every effort to ensure that your experience doing business with Relax Intuit™ LLC is one that helps you to enjoy inner peace, to extend the same care to your own clients, patients and loved ones, and that together we enjoy fair, cordial, mutually rewarding business for many years to come!
Returns Policy for Retail Customers:
We will cheerfully refund the cost (less shipping) of a brand new, unopened product purchased on Relaxintuit.com provided:
- Your returned package is in “brand new” condition in its original shrink-wrap.
- You include the original Relaxintuit.com packing slip. [Keep a copy for your records.]
- The returned package is postmarked within 2 weeks of the date printed on your Relaxintuit.com packing slip.
- Please include your phone number, and the reason for your return.
Factory Defect? R-e-l-a-x... We'll help you!
We’re pleased to share that in the twenty-plus years we’ve been manufacturing audiobooks on CD, we’ve actually never had a product arrive with a factory defect. (Note: A defective CD would never have played properly.)
Tips to Try If You’re Having a Problem Playing a New CD:
Step 1: Occasionally, a listener may inadvertently scratch, or touch a CD surface with substances that can interfere with the CD playing properly. Try gently wiping the shiny side of your new CD with the kind of a soft, lint-free cloth you’d use to clean eyeglasses.
Step 2: There could be a problem with your player:
- Try playing the CD on 2 or 3 different devices.
- If your player is battery-operated, put in fresh batteries.
- If you’re using headphones, try a different pair.
Step 3: If your CD has never played properly, you’ve tried steps 1 and 2, and you still feel a product purchased on www.relaxintuit.com was factory defective, we’ll replace your CD audiobook promptly at our expense, and your 1st class postage for the return will be refunded in U.S. postage stamps.
- Enclose the original Relaxintuit.com packing slip with your CD audiobook. [Keep a copy for your records.]
- Please include your phone number and the exact nature of the problem.
- Return via Standard First-Class U.S. Mail within 2 weeks of the date on your packing slip.
Customer Service
Relax Intuit LLC
P.O. Box 261
Chappaqua, NY 10514
“Never before have I had the pleasure of dealing with a business which has
been more cooperative, friendly, caring. You really bent over backwards!”
– Sandra B. in Paris TN